Privacy Policy

Last Updated: January 10, 2025

At Topia Technology, Inc. (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we store and use that data, and your rights regarding your information when you use our web application (“Services”).

We do not use your personal data for marketing, advertising, or tracking purposes. The information we collect is solely for the purpose of providing and improving our Services, ensuring security, and complying with legal obligations.

1. Information We Collect

When you use our Services, we collect certain personal data that you provide directly to us. This may include:

  • Account Information: Your name, email address, username, and password (for account creation and authentication purposes).
  • Usage Data: Information about how you use the Services (e.g., pages visited, time spent on the Services, interactions with features), which is collected to improve the functionality and performance of the Services.
  • Support Information: Data you provide when contacting us for customer support (e.g., support tickets, email communications).
  • User Files: Files that you upload to the Services during the course of normal usage of the services. User Files stored on the system are encrypted in a manner that renders the data unreadable to us.

We do not collect sensitive personal data such as financial information, health data, or government identification numbers unless explicitly required by law or requested for specific features.

2. How We Use Your Data

We use the information we collect for the following purposes:

  • To Provide and Improve the Services: To create and manage your account, provide you with access to the Services, and enhance the functionality and user experience of the Services.
  • To Communicate with You: To send you account-related notifications, updates, and respond to any inquiries or support requests you make.
  • To Ensure Security and Compliance: To protect the integrity and security of our Services, detect and prevent fraud, and comply with applicable legal obligations.
  • To Analyze Usage Trends: To understand how the Services is being used and identify areas for improvement, without targeting individuals for marketing purposes.

3. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. If you wish to delete your account or request that we no longer store your data, please contact us at the details provided below, and we will comply with your request in accordance with applicable laws.

4. Data Sharing and Disclosure

We do not share, sell, or trade your personal data with third parties for marketing or advertising purposes. We may, however, share your information with trusted third-party Services providers who assist us in providing and improving our Services. These third parties are obligated to keep your data secure and use it only for the specific purposes outlined by us.

We may also disclose your data if required by law or to protect our rights or the rights of others, such as in the event of a legal dispute or investigation.

5. Data Security

We use reasonable technical, organizational, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to implement robust security practices, please note that no method of data transmission over the internet is completely secure.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request a copy of the data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your personal data under certain conditions.
  • Restriction: The right to request restrictions on the processing of your data.
  • Portability: The right to request a copy of your data in a machine-readable format.
  • Objection: The right to object to processing based on legitimate interests or direct marketing (though we do not engage in marketing activities).

To exercise any of these rights, please contact us at [Contact Information]. We will respond to your request in accordance with applicable data protection laws.

7. Children’s Privacy

Our Services is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe that we have inadvertently collected personal data from a child under 13, please contact us immediately, and we will take steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Topia Technology, Inc.
info@topiatechnology.com
253-572-9712
PO Box 7099, Tacoma, WA 98417

Thank you for trusting us with your information.

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